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CEM in Telecoms Global 19 Gameplay, Trailers and Related Videos

Watch An Introduction to CEM in telecoms with Zen from SysMech video.

Watch Customer Experience Management video.

Watch CEM Asia Summit 2014 Conference Highlights video.

Watch Telefonica moves towards 5G with Carrier Aggregation and Full Duplex video.

Watch Danny Tang, IBM: Transforming the Customer Experience on Digital Channels video.

Watch Paul Elworthy, Head of Customer Experience, Virgin Media video.

Watch Webinar: Role of Customer Care for Telecom Operators in Hyper Competitive Environment video.

Watch The challenges of operators today, and how they can benefit from IT-based policy management video.

Watch Mike Wittenstein on Customer Experience Design video.

Watch Customer Experience Management On Demand Nokia Siemens Networks video.

About the application:

This apk is the official companion for CEM Global. You can find the agenda, make meetings, send messages, take part in the Q&A and much more. Year after year the Customer Experience Management Telecoms returns, helping telecoms businesses around the globe to take their CX tactics one step further. As customer interactions hold shifting and technology keeps offering fresh innovative solutions, the influential shop users are once once more coming together to set the tone for where the places of key focus will lie in the upcoming year, and beyond. Although there are a lot of challenges and obstacles to overcome, the question on most people’s minds is “How do we hold the pace with our customers to remain relevant in the highly digitalised globe of increased tournament from fresh arising sources?”