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Commit to Service Excellence We strive for excellence in all we do. We keep ourselves to a very high standard of performance. We prize innovative ideas and the teamwork it takes to create them realities. We never stop asking ourselves how we can create our patient's experience better, and every day, we strive to search an reply. Hassle-Free Focused We pledge to create your healthcare experience easy, straightforward and hassle-free. This commitment forces us to be innovative in our healthcare delivery model and continuously re-evaluate our existing processes to better help you to navigate our services efficiently and with ease. Be Timely and Responsive to All Timely access to care and responses to patient inquiries are essential in the delivery of our patient-centered care. We create every effort to ensure that our patients have access to see and/or keep a response from his/her provider or designated member of our squad within 24 hours. Treat our patients as our Family We are committed to ensuring your believe in our care. This drives us to go the additional mile to maintain a quality, compassionate, honest, respectful and responsive relationship with you. We wish to know you and your health needs like we would our own family members. By providing a consistently satisfying patient experience, we aim to become your provider of choice. We hope to exceed your expectations and be entrusted with the privilege of caring for your family. Be the Best Put to Work We recognized that our staff is the most precious resource within the organization. We commit to making our staff our priority; a satisfied employee is a productive and caring employee. Our pledge to ensure a satisfied and healthy work environment is vital to attracting and maintaining talented, caring and innovative staff. Every staff member has something to contribute to the squad; this belief is the key to our success.