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About the application:

Give your field service technicians the programs they need to improve productivity and enhance service. ESCByFieldEdge works with your ESC tool to access critical work order info, customer data and more, anytime and anywhere, from your smartphone or smartphone. Work Order Features: • Keep scheduling notifications for fresh dispatches. • View service dispatches & work order info. • View and edit customer contact info. • Give the office real-time status updates with time tracking. • Use GPS tracking, mapping and routing, & turn-by-turn driving directions. • View customer acc, service history, equipment, saved documents & service maintenance agreement info. • See the latest 10 pending quotes for a customer with the ability to view info to agree and start work or to take a prepayment. • Add and edit customer equipment in acc record or dispatch. • Review the latest 10 dispatches assigned to a particular device along with dispatch info and mobile invoice created. Quote and Invoicing Features: • Show a complete quote to your customer with the ability agree or reject stuff with the final price adjusting accordingly. Rejected stuff are saved in the customer acc, allowing you to review these stuff on future visits. • Scan QR or bar code of a part or serial number to quickly search and add stuff on quotes and invoices. • Make, view, email, and print service quotes & invoices. • Process payments & prepayments, including PCI compliant credit card processing. • Capture customer authorization & acceptance signatures. Customer Acc Management Features: • Add fresh customers. • See historical customer invoice, quote and dispatch history. • Add pictures from device camera and gallery to customer record. Other Features: • Utilize a simplified fresh interface. • Shop more data on mobile device reducing communication wait times and requiring less internet connectivity. • And more! ESC Mobile, by FieldEdge, is a easy and affordable method to connect more people, in more territories, on more devices. Leading field service management tool for little to medium sized service industry businesses including HVAC, Plumbing, Electrician, Equipment, Generator & Pump, Garage & Overhead Door, Appliance Repair, Pest Control, Construction, Locksmith, Safety, and another Mechanical Contractors. There’s a better method to manage field service – it all starts with ESC Mobile!