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About the application:

Deliver private customer help wherever you go with Groove's mobile assist desk apk, built specifically for Android device as the excellent companion to our web app. Groove is the easy assist desk alternative for growing, customer-centric companies. All the features you love from the web app—seamless omni-channel help, easy inbox management, and squad collaboration tools—are now accessible on your smartphone. Use the mobile apk to: - Stay updated in true time with a view of all messages from all of your inboxes. - Answer, forward, or add notes to conversations, including mentioning another agents. - Answer with confidence knowing collision detection will detect another agents' activity. - Take action on conversations (star, mark, reassign, change state, follow). - Receive more context with full customer profiles in the apk, including latest conversations. - Switch devices and continue where you left off with automatic syncing. As the simplest omni-channel assist desk on the shop, Groove is the #1 choice for over 10,000 customer-centric businesses. No clutter. No complexity. Just attractive, intuitive help solutions to assist you connect with customers and grow your business.