Reviews and Recent Comments:

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  Doug Scott: THE NEWEST VERSION (2017) WORKS PERFECTLY! I Purchased this product a couple of years ago & the software/utilization was a tiny dodgy. The tool has IMPROVED GREATLY in the interim & this product deserves 5 stars today. I have inspected my LugLoc worldwide lately and it excels in locating your luggage when it is lost - this is it's principal purpose & it works. (One recommendation to fresh players is to become familiar with it's use BEFORE you travel. Second advice: on my older ver it must be switched "ON" to charge it).
  User rated this game 5/5 on 2017-02-27



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  Dale Yeager: Very accurate
  User rated this game 5/5 on 2017-04-28



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  Federico Sendra: Good Apk!
  User rated this game 5/5 on 2015-03-10



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  Yotie Coyote: GSM triangulation - infinite tracking Works perfectly and just as expected! Now you can track the device as a lot of times as you want per month, 6months or a year - it is no longer a "pay per trace" since June. Also i wish to clarify once more this is NOT a GPS tracker, it uses cell turrets to receive a coarse place which is enough to know in which airport your luggage is, and works indoors
  User rated this game 5/5 on 2016-12-16



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  Ad Hoc Video Services: The most latest apk modernize seems to be a home run with this device, at least for me on the same LG G3 I've owned since I bought the LugLoc a couple of yrs ago. The latest time I used it was fall of 2015 with the apk current as of Sep 29, 2015/version 4.0.3 . I have other trip coming up very soon and figured I'd give it other try.The current ver (5.1.2) is far superior and much more accurate using the same LG G3, though now running Android device 6.0. . So far, I've only inspected it around home, but response is faster & when close enough for BT, beautiful darn accurate. The true try was walking around the yard, as I never receive more than 2 bars on my cell anywhere within about 1/4 mile of home. Even with the weak signal, accuracy is much improved over my latest use. Will be heading from the northeast US to a western state in near future and will create a point of putting it to the try while on the street. Upgraded my prior rating from 1 star to 4 just on my try experience with the fresh apk. If it works well on my upcoming trip, I may rate it even higher.. Let's hope so. Awesome job to the LugLoc squad; the fresh apk has created a large difference for me.
  User rated this game 4/5 on 2017-04-09



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  Robert Carlson: The application works well when installed on IOS, and on Android device . I have used it to confirm the fact that my bag is on the same plane I am, if I don't receive a confirmation right away, I walk up and down the aisle with my apk searching and usually search the bag's approximate place in the keep. Due to the limitations of Bluetooth as to range, I usually see the bag on the conveyor before the apk does but the apk does reassure me that I and the bag are in the same airport.
  User rated this game 4/5 on 2017-04-25



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  Bruce Gelb: So far, I'm satisfied with the device. I had a question for Customer Service about the initial traces and got a very prompt and courteous answer. They not only gave me the details but solved my trouble by offering to extend the initial traces - I didn't even have to ask.
  User rated this game 4/5 on 2015-09-08



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  Terry Roth: A few hiccups getting this activated and it seems to work now but I'll know after my trip. The product is solid and the apk works but this company would have avoided most of the negative reviews by just having a live customer service voice rather than making people wait for email responses
  User rated this game 3/5 on 2017-02-05



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  Web website works... apk crashes. Might wish to begin your web browser and log onto the lug loc web website... works much better than the apk....
  User rated this game 3/5 on 2017-01-05



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  Leo Perego: Doesnt work... dont bother or contact help Apk crashes when loading the device. Impossible to use on Galaxy S7 Edge. --updated-- I contacted help and they promptly resolved the problem. So kuddos to them. APP could enable changing meaures troops to meters instead of feet.
  User rated this game 3/5 on 2016-11-09



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  Alexander Shaduri: The impressions: The luggage pin on the map is displaced by a few km with each zoom-in/zoom-out. Cannot permanently disable the bluetooth beep sounds. Sometimes the apk crashes when using bluetooth. No "Back" functionality in Assist Center (Android's Back button exits the apk).
  User rated this game 3/5 on 2015-07-28



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  Jerry Litton: Bought 2 devices. Charged both. Downloaded the apk. Unplugged both and waited for green light showing awesome signal. I bought 1 year subscription for both. Received emails verifying both. Opened the apk. Tried to synch. 1st one paired with blue tooth. 2nd one required more time. Ended up pairing manually. Apk "found" both within 50feet. 1st one was found using cell after I walked away. 2nd one required more time but was finally able to search it. 2nd one repeatedly said device not activated. Still says that. Cannot check the battery condition in either one nor turn off remotely. 15 hours later neither device can be found even though both devices present green lights. Emailed help 6 times with no reply. Does not look awesome.
  User rated this game 2/5 on 2017-04-23



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  Charles Jennings: Lugloc Does not work as well as previously
  User rated this game 2/5 on 2016-12-30



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  Derek Kerton: Recent apk ver is awful The original apk was poorly designed, but worked. Newer ver us poorly designed, and very buggy. Old ver used Bluetooth as a beacon to search luggage nearby. That good feature appears to be gone.
  User rated this game 2/5 on 2016-12-30



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  David Irwin: No Bluetooth? Site documentation says to tap the Bluetooth icon in the apk but I see no evidence this icon exists?
  User rated this game 2/5 on 2016-11-24



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  Jed Martin: Jm Don't bother, they don't answer, awful service.. UPDATE! I have Been contacted, they apologized for their lack of communication during a time when introducting the make batter to the apk. They have created things right. My fresh rating ABOVE . NEW. .it's just not a dependable product.. Sometimes works sometimes not.. Getting ready to go to Mexico.. 2 were working out of three.. Now none work. AFTER I bought traces for all.. Awesome concept, awful performance.. Don't buy..
  User rated this game 1/5 on 2016-10-24



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  Kevin Fogarty: I spent too much time trying to receive the LUGLOC to pair with my Note 7. After approximately 30 tries, I finally got the thing to pair up. Then I noticed you have to pay a monthly or yearly fee to trace your luggage! This is unacceptable. I'll spend cash to have a locator, but no method am I going to pay 5 dollars per month in case I have to trace lost luggage. This is going back to the shop.
  User rated this game 1/5 on 2016-08-27



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  Sharon Templin: Terrible..devices won't activate..followed all instructions..unable to speak to tech people Don't buy.....update..customer service is working with me and will replace both devices..Will see how that goes.
  User rated this game 1/5 on 2015-07-15



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  Deborah Testa: We purchased 2 lug locs 2 years ago. We immediately had to exchange them because they were defective. They worked ok after that BUT.... We just took them out to use for a trip. They have been in an air conditioned home for the entire year. They won't charge and there is no method to change the battery. This is after we just spent $40 to track them on our trip! Their web/application interface is horrible and it's a major ordeal logging on and purchasing more tracking time. My original acc that was set up a year ago didn't work (I have my passwords saved, so I know I was using the correct details). We had to begin a fresh acc. Worse of all is that they have NO customer service number, no chat accessible, and everything must be done by email-- which doesn't receive answered on a timely basis. The inventors of this device had an absolutely GREAT idea, with extremely awful execution and help. Don't waste your $$.
  User rated this game 1/5 on 2016-08-27



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  Lee C: Lug loc Charges for doing traces... Once you purchase the device, you still have to pay to use it! This is ridiculous!!
  User rated this game 1/5 on 2016-01-11



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  Terry Merced: Does not work!!! Just bought the tracker and installed apk. Apk kept crashing right after registration. How can I use this tracker if apk does not work?!
  User rated this game 1/5 on 2016-11-05



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  brian deleu: Horrible customer service!
  User rated this game 1/5 on 2017-12-26



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  Ali Bangash: Cannot even register Tried on iPhone and Samsung. Registration gives error notice. Seems like they charge to trace
  User rated this game 1/5 on 2016-05-17



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  Wayne Wia Ling: What happened? After upgrading to your fresh platform, I can't locate my device. It keeps saying that my plan had expired. Wrote to Customer Service who says that no it's not but can't assist me with my apk. Previous ver at least shows where the device is nearby. Now I'm lucky to see it in the same town as I am. I just renewed my yearly tracking and frankly I'm wondering if it's worth it now that LugLoc has lost the plot!
  User rated this game 1/5 on 2017-04-19



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  Derek Grittmann: I am unable to register an acc with this apk and therefore unable to use the trackers I paid for. I would advise looking at another companies with apks and trackers that actually work.
  User rated this game 1/5 on 2016-09-18



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  Charley Mills: Apk has started crashing every time I begin it. Which means that the actual lugloc devices are useless, too...
  User rated this game 1/5 on 2016-12-25



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  WTWH Teo: Doesn't Work. No Help. Tried setting up but can't receive pass the same error notice. Emailed help but did not receive any response. It has been more than a month with repeated emails.
  User rated this game 1/5 on 2016-07-32



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  mark barnum: Revert to the old Bluetooth indicator. It provided a better ability to determine what direction the mark was in. The fresh one doesn't modernize quick enough.
  User rated this game 1/5 on 2017-03-15



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  David Todd: Scammed Other dodgy device that don't work
  User rated this game 1/5 on 2016-12-13