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About the application:

MoniMobile merchant edition was an industry first, allowing Hyosung ATM merchants to ditch their manual and replace it with a mobile apk; empowering them to better manage their ATM. Now the power of MoniMobile comes to the ISO/IAD with MoniMobile ISO edition! MoniMobile ISO gives you all the features of MoniMobile, allowing you to scan your fleet into the apk with accurate ATM info, error scanning with corrective actions & more. In addition, the ISO edition also provides: 1. Extended Video List MoniMobile ISO includes all the same videos MoniMobile has for your reference but also includes more technical videos such as: • WinCE 5.0 (CE) Tool load with SD Card • WinCE 5.0 (CE) Tool load with USB • WinCE 6.0 (SE) Tool load with SD Card • WinCE 6.0 (SE) Tool load with USB • EMV Configuration Tips • LaGard Primary e-lock Troubleshooting • PCI 3.0 EPP Configuration including: o Changing Safe Mode Passwords o Changing EPP State IDs and Passwords o Changing the EPP State o Entering Master Keys 2. Service Requests Receive Service Requests made in MoniMobile sent directly into MoniMobile ISO. Service Request features include: • View Service Requests assigned to me • Close Service Requests and contain notes on action taken • Reply with a note to the Service Request assignment • Escalate the Service Request with optional note to a third party • Receive notifications of fresh Service Requests assigned to me • Receive notifications for closed Service Requests assigned to me • Map link for GPS navigation to service location • Add an ATM into your ATM list from the Service Request 3. Easy Contact Share At install, have the merchant receive their gratis download of MoniMobile merchant edition and when it’s time to provide your contact info to the merchant, you can share your contact info via QR Code generation through MoniMobile ISO. 4. Tech Check-In Time & Date stamp technician check in aids in proving SLAs are met with service agreements and are the excellent partner for the time & date stamp resolution you already have when a service request is closed. If you have extra recommendations for MoniMobile, including extra technical videos you’d like to see, please email them to [email protected]