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About the application:

Zoho Help helps you control a remote computer right from your Android device device. Not only that, you can provide remote help for unattended computers as well. Assist customers no matter where you are. Deliver seamless remote help to your customers when they need it the most.    Easily invite customers to a remote help session   Send an invite to the remote session from the Zoho Help - Technician apk or share the invitation URL with customers. You will be instantly connected to your customer’s computer as soon as they agree the invite or click the URL.    Access unattended remote computers   With the Zoho Help - Technician apk, you can control your customer’s unattended remote computer no matter where you are. That means, you can troubleshoot on remote computers without even needing the customer to be in front of it.    Multiple monitor navigation   Navigate between any number of monitors connected to the remote computer. Active monitor detection is done automatically.   Take instant screenshots    Capture screenshots instantly with a single tap. Use the photos to go through problems and troubleshoot later.    Involve another technicians    Bring in another technicians to the remote help session. Work together and troubleshoot problems faster.    File transfer   Transfer files to and from your android device device. Send and keep files even to a remote unattended computer.     Always secure   Zoho Help uses advanced 128 bit and 256 bit AES encryption. All remote help sessions are safe and reliable.    How it works   Step 1: Begin the Zoho Help - Technician apk. Enter the customer's email address to invite them to the remote help session. Alternatively, you can copy and send them the URL directly.    Step 2: The customer will be connected to the session once they click the invitation URL. Now you'll be able to see what the customers see. And also remotely control the customer's computer.    Step 3: Chat with the customer provide guidance. You can also select to invite other technician to troubleshoot the problem together.    Please write to [email protected] and tell us about your experience. Also, if you wish to provide remote help for a customer's android device device, ask your customer to download our Customer apk here: https://play.google.com/store/apps/details?id=com.zoho.assist.agent