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About the application:

GUEST SATISFACTION MANAGEMENT (GSM) SYSTEM Your guest complaints are quickly processed and organized giving you and your squad end-to-end and full visibility into the status of each case. One put to view, assign, track, and resolve all of your cases. AUTOMATED NOTIFICATION Engage owners of complaint cases right away through push notification. Receive the right owners in your organization engaged and working on their complaints with full insight into the status of each case. Drive staff to resolve guest complaints quickly. Internal communication channel keeps the management informed. GUEST COMPLAINT TRACKING Take full lifecycle control of your entire guest complaint tracking process. Eliminate the need to use emails, spreadsheets, text messages, and smartphone to track guest complaints. Ensure a complaint always has an assigned owner and never falls into the black hole. Guarantee 100% complaint case resolution. CASE-BY-CASE PROGRESS VISIBILITY & REAL-TIME STATUS Track the status of each guest complaint real-time. Always know what’s going on. Track guest complaints and resolution to assist you and your squad maintain or improve your guest satisfaction service goals. SEAMLESS COMMUNICATION & FEEDBACK CHANNEL Assign cases to the appropriate manager, add notes, track initial and final resolution, and provide feedback to the brand. You’ll never waste time wondering who’s responding to which case and making your guests satisfied. With the Workpulse GiSMo Apk, the pulse of your guest satisfaction is in the palm of your hand. IMPORTANT NOTE Requires a valid and current Workpulse acc. Don’t have one? Please visit our site, and we’ll take it from there!