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Overview Care Characters is a caregiving platform that enables caregivers (paid and unpaid) to track care delivered in the home, communicate care managers, and report critical happenings to a member’s care squad. Caregivers are connected directly with payers and care coordinators to report real-time care logs and patient updates. This critical caregiver data is integrated with health plans, hospitals and aco’s technology platforms to delivered a comprehensive digital care plan that better supports patients receiving care at home. Product Overview Care Characters is a caregiver engagement platform that enables managed medicaid and medicare health plans, dual eligible payers, accountable care organizations, home health companies and another service organizations to track, reimburse, recognize and reward home health caregivers (professional, unpaid and family members). The main components of the Care Characters platform are: Caregiver Task Reporting & Validation: ​The caregiver engagement platform connects directly with the subcontracted, paid caregivers delivering care to their members. Our web and mobile products enable the assigned caregiver to securely track and report daily care plan tasks that are completed back to the to the health plan and the responsible care plan managers Our GPS monitoring capabilities, validates that care had been delivered to the approved health plan member. The enables the health plan to follow the covered member throughout the continuum of care from acute settings and back into the home. Provider Case Manager Dashboard: ​Health plan case managers can access CareHeroes caregiver reporting platform in true time and review caregiving tasks completed by paid caregivers delivering care to their members. A safe messaging/chat platform also enables a care managers to easily communicate with identified caregivers and provided much required help and tip.